078-375-0833
ABOUT US
We are a Filipino Owned company based in Tuguegarao City, Philippines. Rojek Advance Solutions is a Business Process Outsourcing (BPO) company that specializes in outbound processes, inbound processes, non-voice (chat and email), and real-time customer service. We are a multi-lingual BPO that prides itself on offering superior service and one of the lowest prices in the industry. We offer offshore outsourcing BPO facility that meets the diversified needs of our clients. Having a workforce that has a BPO experience, we know what it takes to provide quality customer service and technical support, and we are committed to delivering solutions to keep our clients satisfied. At Rojek Advance Solutions, we know that a reliable, flexible and knowledgeable agent with the proper tools to use in the ever-changing BPO market can make your company proper. We enjoy working together with clients in the world’s most dynamic industries, to develop complete business process solutions that meet and exceed our clients' expectations.
MISSION VISION
OUR MISSION
Our mission is to have our partners, clients, and people experience the true value of top-quality service.
OUR VISION
Our vision is to become recognized as the customer connections service provider that adapts the vision, and goals of our partners. Our goal is to contribute to their profitability and longevity in the marketplace while securing our strategic growth and a reasonable return to our shareholders. To promote and develop Tuguegarao City as one of the top communications hubs in the Philippines.
WHO WE ARE
We are a team who believes that the simplest solution is usually the best. We collaborate with innovators from around the world to enable their businesses to grow and flourish, not just once, but continuously over time. We push boundaries while delivering quality services at the highest of standards.
ROJEK ADVANCE SOLUTIONS SERVICES
Exceeding Your Expectations
INBOUND, OUTBOUND, AND NON-VOICE PROCESSES
We deliver tailored solutions for outsourcing your business processes. Our advanced communication apps and global voice services makes outsourcing simple and affordable. Let our team handle your inbound, outbound and non-voice processes through our 24/7 technical support centers and multi-lingual customer service
Outbound marketing/sales
We attract qualified buyers to your site, we engage them with useful content, we assist them throughout their buying process and we convert them into a costumer.
INBOUND MARKETING AND CUSTOMER SERVICE
We make sure that all customer service representatives, understand the way they should talk to, interact with, and problem-solve for customers. We provide employee training that give our agents the tools they need to carry good customer service through the entire customer experience.
NON-VOICE (CHAT AND EMAIL)
Our objective is to provide the best customer satisfaction through Chat and email services, accurately, and conveniently. Customer service email and chat is accessible 24/7 in real-time or as per client request.
OPENING HOURS
Come Visit
Mon - Fri: 9pm - 6am
Sat: Closed
Sun: Closed